How To Fix CRMN_REPORT153 - Error converting quantities; quantities set to 0

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMN_REPORT - Reporting: Messages

• Message number: 153

• Message text: Error converting quantities; quantities set to 0

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMN_REPORT153 - Error converting quantities; quantities set to 0 ?

  The SAP error message CRMN_REPORT153, which states "Error converting quantities; quantities set to 0," typically occurs in the context of CRM (Customer Relationship Management) or when dealing with reports that involve quantity conversions. This error indicates that the system encountered an issue while trying to convert quantities from one unit of measure to another, resulting in the quantities being set to zero.
  Causes:
  
  Unit of Measure Issues: The source and target units of measure may not be compatible or properly defined in the system.
  Missing Conversion Factors: There may be no conversion factors defined for the units of measure involved in the transaction.
  Data Inconsistencies: There could be inconsistencies in the data being processed, such as incorrect or missing quantity values.
  Configuration Errors: The configuration settings for the relevant modules may not be set up correctly, leading to conversion errors.
  Custom Code Issues: If there are custom developments or enhancements in the system, they may not handle quantity conversions properly.
  
  Solutions:
  
  
  Check Unit of Measure Settings:
  
  Verify that the units of measure involved in the transaction are correctly defined in the system.
  Ensure that conversion factors are set up for the relevant units of measure.
  
  
  
  Review Data:
  
  Check the data being processed for any inconsistencies or missing values.
  Ensure that the quantities being input are valid and correctly formatted.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the relevant modules (e.g., CRM, SD) to ensure they are set up correctly for quantity conversions.
  
  
  
  Debugging Custom Code:
  
  If there are custom developments, review the code to ensure it correctly handles quantity conversions and does not inadvertently set quantities to zero.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM and quantity conversions for any specific guidance or known issues.
  
  
  
  SAP Support:
  
  If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), or SE37 (Function Module) to investigate the underlying data structures and functions related to quantity conversions.
  SAP Notes: Search for SAP Notes related to CRMN_REPORT153 or quantity conversion issues in the SAP Support Portal for any patches or updates that may address the problem.
  Testing: Conduct tests in a development or quality assurance environment to replicate the issue and validate the effectiveness of the solutions before applying them in production.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.