How To Fix CRMN_REPORT128 - Enter card type and number

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMN_REPORT - Reporting: Messages

• Message number: 128

• Message text: Enter card type and number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMN_REPORT128 - Enter card type and number ?

  The SAP error message CRMN_REPORT128, which states "Enter card type and number," typically occurs in the context of processing credit card transactions or managing payment information within the SAP Customer Relationship Management (CRM) system. This error indicates that the system requires specific details about the credit card being used, specifically the card type (e.g., Visa, MasterCard, etc.) and the card number.
  Cause:
  
  Missing Information: The user has not entered the required credit card type and number in the relevant fields.
  Incorrect Field Mapping: The fields for card type and number may not be correctly mapped or configured in the system.
  Validation Rules: The system may have validation rules that require these fields to be filled out before proceeding with a transaction.
  
  Solution:
  
  Enter Required Information: Ensure that you fill in both the card type and card number in the appropriate fields. Double-check for any typos or formatting issues.
  Check Configuration: If you are an administrator or have access to configuration settings, verify that the fields for card type and number are correctly set up in the system.
  Review User Permissions: Ensure that the user has the necessary permissions to enter payment information.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling credit card transactions in your version of SAP CRM.
  Contact Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with SAP's customer support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Transaction Codes: Familiarize yourself with the transaction codes related to payment processing in SAP CRM, as they may provide additional context or functionality.
  User Training: Ensure that users are trained on how to properly enter payment information to avoid similar errors in the future.
  
  By following these steps, you should be able to resolve the CRMN_REPORT128 error and successfully process credit card transactions in SAP CRM.