How To Fix CRMN_REPORT124 - Order due date: Undefined error in APO system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMN_REPORT - Reporting: Messages

• Message number: 124

• Message text: Order due date: Undefined error in APO system

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMN_REPORT124 - Order due date: Undefined error in APO system ?

  The SAP error message CRMN_REPORT124, which indicates "Order due date: Undefined error in APO system," typically arises in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with the planning or scheduling of orders. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Configuration Issues: There may be misconfigurations in the APO system related to the planning area, key figures, or the order types being used.
  Master Data Problems: Missing or incorrect master data (like product master, location master, or resource master) can lead to this error.
  Planning Version Issues: The planning version being used may not be correctly set up or may not have the necessary data.
  Data Consistency: Inconsistencies between the SAP ERP and APO systems can lead to errors in order processing.
  Resource Availability: If resources are not available or are incorrectly defined, it can lead to scheduling issues.
  Time Bucket Configuration: Incorrect time bucket settings in the planning area can also cause this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the APO system, especially for the planning area and key figures. Ensure that they are set up correctly for the order types you are working with.
  Validate Master Data: Ensure that all relevant master data is complete and accurate. Check for missing or incorrect entries in product, location, and resource masters.
  Review Planning Version: Make sure that the planning version you are using is active and has the necessary data for processing orders.
  Data Synchronization: Ensure that data between SAP ERP and APO is synchronized. You may need to run the relevant data transfer jobs to update the APO system.
  Resource Check: Verify that all resources required for the orders are available and correctly defined in the system.
  Time Bucket Settings: Check the time bucket settings in the planning area to ensure they align with your planning requirements.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently releases updates that may address specific issues.
  Transaction Codes: Use transaction codes like /SAPAPO/SDP94 (for planning book) or /SAPAPO/MC90 (for checking planning area) to analyze the planning data.
  Logs and Traces: Review logs and traces in the APO system to get more detailed information about the error. This can help pinpoint the exact cause.
  Consult Documentation: Refer to SAP documentation for APO and CRM for detailed guidance on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.