How To Fix CRMMC_BSP_WFM002 - Too many users found by this criteria.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMMC_BSP_WFM - Messageclass for Workflowinbox

• Message number: 002

• Message text: Too many users found by this criteria.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMMC_BSP_WFM002 - Too many users found by this criteria. ?

  The SAP error message CRMMC_BSP_WFM002: "Too many users found by this criteria." typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with workflows or user assignments. This error indicates that a query or search has returned too many users based on the specified criteria, which can lead to performance issues or exceed system limits.
  Cause:
  
  Broad Search Criteria: The criteria used to filter users may be too broad, resulting in a large number of users being returned.
  System Limitations: There may be a predefined limit in the system for the number of users that can be processed or displayed at one time.
  Configuration Issues: The configuration of the workflow or user assignment settings may not be optimized, leading to inefficient queries.
  
  Solution:
  
  Refine Search Criteria: Narrow down the search criteria to reduce the number of users returned. This can include adding more specific filters such as roles, organizational units, or other relevant attributes.
  Check System Settings: Review the system settings to see if there are configurable limits for user queries. If possible, adjust these settings to allow for a larger number of users to be processed.
  Optimize Workflow Configuration: If the error occurs in a workflow context, review the workflow configuration to ensure it is set up correctly and efficiently. This may involve checking the conditions and rules that determine user assignments.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of your SAP system and any known issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on best practices for user assignment and workflow configuration.
  Performance Monitoring: Monitor system performance and user query execution times to identify any bottlenecks or areas for improvement.
  User Management: Regularly review user roles and assignments to ensure they are up to date and relevant, which can help in reducing the number of users returned in queries.
  
  By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the error and improve the efficiency of user queries in your SAP CRM system.