How To Fix CRMM_IC_FRAMEWORK165 - &1&2

CRMM_IC_FRAMEWORK165 - Overview

• Message type: E = Error

• Message class: CRMM_IC_FRAMEWORK - IC framework messages

• Message number: 165

• Message text: &1&2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMM_IC_FRAMEWORK165 - &1&2 ?

  The SAP error message CRMM_IC_FRAMEWORK165 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with the Interaction Center (IC). This error message is often related to issues with the framework or configuration of the Interaction Center.
  
  Cause:
  The error message CRMM_IC_FRAMEWORK165 usually indicates that there is a problem with the configuration or setup of the Interaction Center framework. Common causes include:
  
  Missing or Incorrect Configuration: The Interaction Center may not be properly configured, leading to issues when trying to access certain functionalities.
  Authorization Issues: The user may not have the necessary authorizations to perform the action they are attempting.
  Technical Issues: There may be underlying technical issues, such as problems with the database or application server.
  Incompatibility: There could be compatibility issues with the version of SAP being used or with specific add-ons or enhancements.
  
  
  Solution:
  To resolve the CRMM_IC_FRAMEWORK165 error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings