Message type: E = Error
Message class: CRMM_IC_FRAMEWORK - IC framework messages
Message number: 161
Message text: RFC destination &1 is not available.
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CRMM_IC_FRAMEWORK161
- RFC destination &1 is not available. ?The SAP error message CRMM_IC_FRAMEWORK161 indicates that the RFC (Remote Function Call) destination specified is not available. This can occur in various scenarios, particularly when working with the SAP CRM (Customer Relationship Management) system, especially in the context of the Interaction Center (IC).
Cause: RFC Destination Configuration: The specified RFC destination may not be configured correctly in the SAP system. This could be due to missing entries or incorrect settings. Network Issues: There may be network connectivity issues preventing the SAP system from reaching the specified RFC destination. System Availability: The target system associated with the RFC destination may be down or not reachable. Authorization Issues: The user may not have the necessary authorizations to access the specified RFC destination. Transport Layer Issues: If the RFC destination is pointing to a different system, there may be issues with the transport layer or routing.
Solution: Check RFC Destination Configuration: Go to transaction SM59 in the SAP GUI. Locate the RFC destination
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