How To Fix CRMM_IC_FRAMEWORK143 - Server &1 is not in domain &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMM_IC_FRAMEWORK - IC framework messages

• Message number: 143

• Message text: Server &1 is not in domain &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMM_IC_FRAMEWORK143 - Server &1 is not in domain &2. ?

  The SAP error message CRMM_IC_FRAMEWORK143 indicates that the server specified in the error message is not part of the domain that is expected by the system. This typically occurs in the context of the SAP CRM (Customer Relationship Management) Interaction Center framework.
  Cause:
  
  Server Configuration Issues: The server mentioned in the error may not be correctly configured to be part of the specified domain.
  Network Issues: There may be network connectivity issues preventing the server from communicating with the domain.
  Domain Mismatch: The server might be registered under a different domain than the one expected by the CRM system.
  System Landscape Changes: Changes in the system landscape, such as server migrations or updates, may lead to this error if the configurations are not updated accordingly.
  
  Solution:
  
  
  Check Server Configuration:
  
  Verify that the server is correctly configured in the SAP system. Ensure that it is part of the correct domain.
  Check the instance profile and ensure that the parameters related to the domain are correctly set.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing the server from connecting to the domain.
  Use tools like ping or traceroute to check connectivity between the server and the domain.
  
  
  
  Domain Registration:
  
  Check the domain registration of the server. Ensure that it is registered under the correct domain in the SAP system.
  You may need to re-register the server if it is not correctly recognized.
  
  
  
  Review System Landscape:
  
  If there have been recent changes to the system landscape, review those changes to ensure that all configurations are updated accordingly.
  Check for any recent updates or patches that may have affected the server's domain settings.
  
  
  
  SAP Notes and Documentation:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Consult the official SAP documentation for the Interaction Center framework for any additional configuration steps that may be required.
  
  
  
  Restart Services:
  
  Sometimes, simply restarting the affected services or the entire server can resolve transient issues.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Logs and Traces: Check the application logs and traces for more detailed error messages that may provide additional context for troubleshooting.
  System Monitoring Tools: Utilize SAP monitoring tools to check the health of the system and identify any underlying issues.
  
  By following these steps, you should be able to diagnose and resolve the CRMM_IC_FRAMEWORK143 error effectively.