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Message type: E = Error
Message class: CRMM_BP_PROFILE - BP profiles
Message number: 003
Message text: Profile (&1) &2 cannot be deleted, it is currently in use
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CRMM_BP_PROFILE003
- Profile (&1) &2 cannot be deleted, it is currently in use ?The SAP error message CRMM_BP_PROFILE003 indicates that a specific business partner profile (identified by the profile name and number) cannot be deleted because it is currently in use. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you attempt to delete a business partner profile that is still associated with active business partners or transactions.
Cause:
- Active Associations: The profile you are trying to delete is linked to one or more business partners that are currently active in the system.
- Transactions in Use: There may be ongoing transactions or processes that reference the business partner profile.
- Configuration Dependencies: The profile might be part of a configuration that is still in use, such as marketing campaigns, sales orders, or service requests.
Solution:
To resolve this error, you can follow these steps:
Check Active Business Partners:
- Use transaction code
BP
to check if there are any business partners that are currently using the profile you want to delete.- If there are active business partners, you will need to either change their profile or deactivate them before you can delete the profile.
Review Transactions:
- Investigate if there are any ongoing transactions that are linked to the business partner profile. You can check transaction history or reports to identify any dependencies.
- If transactions are found, you may need to complete or cancel them before proceeding with the deletion.
Change Profile Assignment:
- If the profile is assigned to business partners, consider changing the profile assignment to another valid profile that is not intended for deletion.
Use Transaction Codes:
- You can use transaction codes like
CRMD_ORDER
orCRMD_ORDERADM_H
to check for any open orders or activities that might be using the profile.Consult Documentation:
- Review SAP documentation or help files related to business partner profiles for any specific guidelines or restrictions regarding deletion.
Contact Support:
- If you are unable to identify the cause or resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
Related Information:
BP
, CRMD_ORDER
, and CRMD_ORDERADM_H
for managing business partners and transactions.By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.
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