How To Fix CRMC_MKTPL_CLRD005 - Key figures cannot be displayed. Customizing of view '&1' is incomplete.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMC_MKTPL_CLRD - Marketing Calendar customizing

• Message number: 005

• Message text: Key figures cannot be displayed. Customizing of view '&1' is incomplete.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMC_MKTPL_CLRD005 - Key figures cannot be displayed. Customizing of view '&1' is incomplete. ?

  The SAP error message CRMC_MKTPL_CLRD005 indicates that there is an issue with the configuration of a marketing planning view in the SAP system. Specifically, it suggests that the key figures for a particular view cannot be displayed because the customizing for that view is incomplete.
  Cause:
  
  Incomplete Customizing: The most common cause of this error is that the customizing settings for the marketing planning view (identified by '&1') have not been fully defined. This could mean that certain key figures, characteristics, or other necessary settings are missing.
  Missing Key Figures: The key figures that are supposed to be displayed in the view may not have been defined or activated in the system.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain key figures, leading to this error.
  Technical Issues: There could be underlying technical issues, such as problems with the data model or inconsistencies in the database.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the customizing transaction (SPRO) and navigate to the relevant area for marketing planning.
  Verify that all necessary settings for the view identified by '&1' are complete. This includes checking that all required key figures and characteristics are defined and activated.
  
  
  
  Define Key Figures:
  
  If key figures are missing, you may need to define them in the system. This can typically be done in the customizing settings under the relevant key figure definitions.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the key figures in question. This can be checked in the user roles and profiles.
  
  
  
  Check for Technical Issues:
  
  If the customizing appears to be correct, check for any technical issues that may be affecting the display of key figures. This could involve looking at logs or running consistency checks.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific marketing planning view for additional guidance on required settings.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER (for CRM order management), and others that may be relevant to marketing planning.
  SAP Notes: Search for SAP Notes related to CRMC_MKTPL_CLRD005 for any known issues or patches that may address the problem.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRMC_MKTPL_CLRD005 error message.