How To Fix CRMC_MKTIMG050 - Cannot copy Schema due to customer function &1; use expert mode instead

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMC_MKTIMG - CRM Marketing: Messages for Customizing

• Message number: 050

• Message text: Cannot copy Schema due to customer function &1; use expert mode instead

What causes this issue?

The source Method Schema to be copied contains one or more customer
functions in its definiton. This is not supported in the basic mode.

System Response

The copy process is not allowed or when the copy is permitted not all
dependent functions of the Method Schema will be copied.

How to fix this error?

Copy this method schema via the expert mode for maintaining Method
Schemas.
Use transaction SM34 with view cluster CRM_MKTIMG_MS or the
corresponding IMG Step.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMC_MKTIMG050 - Cannot copy Schema due to customer function &1; use expert mode instead ?

  The SAP error message CRMC_MKTIMG050 indicates that there is an issue when trying to copy a marketing schema due to a customer function that is preventing the operation. This typically occurs in the context of SAP CRM (Customer Relationship Management) when working with marketing functions.
  Cause:
  The error is caused by a custom implementation or enhancement (often a user exit or BAdI) that has been defined in the system. This custom function is likely preventing the standard copying process from completing successfully. The message suggests that the standard method of copying the schema cannot be used because of this custom logic.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Use Expert Mode: As suggested in the error message, you can try using the "Expert Mode" for copying the schema. This mode may allow you to bypass the restrictions imposed by the custom function.
  
  
  Check Custom Implementations: Review any custom code or enhancements that may be affecting the schema copying process. This could involve:
  
  Checking for any user exits or BAdIs that are implemented in the relevant area.
  Analyzing the logic in these custom functions to understand why they are blocking the copy operation.
  
  
  
  Debugging: If you have access to the development environment, you can debug the process to identify the exact point of failure. This will help you understand which custom function is causing the issue.
  
  
  Consult Documentation: Review the documentation for any custom developments to see if there are specific instructions or known issues related to schema copying.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They may have additional insights or patches available.
  
  
  Testing in a Sandbox: If possible, replicate the issue in a sandbox environment to test potential solutions without affecting the production system.
  
  
  Related Information:
  
  User Exits and BAdIs: These are common ways to implement custom logic in SAP. Understanding how they work and where they are used in your system can be crucial for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant notes that might address this specific error message or provide guidance on similar issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing schema management, such as CRMD_ORDER or CRMD_ORDERADM_H.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.