How To Fix CRM_XI_SERVICE_PROC002 - Transaction type &1 not available or not specified

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_XI_SERVICE_PROC - CRM Proxies for Service Processing

• Message number: 002

• Message text: Transaction type &1 not available or not specified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_XI_SERVICE_PROC002 - Transaction type &1 not available or not specified ?

  The SAP error message CRM_XI_SERVICE_PROC002 indicates that a transaction type specified in the system is either not available or not specified. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to process a transaction that requires a specific transaction type, but the system cannot find it.
  Causes:
  
  Missing Transaction Type: The transaction type you are trying to use has not been defined in the system.
  Incorrect Configuration: The configuration settings for the transaction type may be incorrect or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to access the specified transaction type.
  Data Entry Error: There may be a typo or error in the transaction type entered in the system.
  System Upgrade or Changes: If the system has been recently upgraded or modified, some transaction types may have been removed or altered.
  
  Solutions:
  
  
  Check Transaction Type Configuration:
  
  Go to the configuration settings in SAP CRM and verify that the transaction type you are trying to use is defined and active.
  Use transaction code SPRO to access the configuration menu and navigate to the relevant section for transaction types.
  
  
  
  Define Missing Transaction Type:
  
  If the transaction type is missing, you may need to create it. This can be done in the configuration settings under the relevant module (e.g., Sales Order, Service Order).
  
  
  
  Verify User Authorizations:
  
  Check if the user has the necessary authorizations to access the transaction type. This can be done by reviewing the user's roles and authorizations in the system.
  
  
  
  Correct Data Entry:
  
  Double-check the transaction type entered in the system for any typos or errors. Ensure that it matches the defined transaction types in the configuration.
  
  
  
  Consult Documentation:
  
  Review any documentation or release notes related to recent system upgrades or changes that may have affected transaction types.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SU01 for user management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP Help documentation for CRM transaction types and their configuration.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.