How To Fix CRM_WSC800 - No proxy created; check system proxy setting and appl. log with handle &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WSC - WSC: Message Class for web Service Consumption Tool

• Message number: 800

• Message text: No proxy created; check system proxy setting and appl. log with handle &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WSC800 - No proxy created; check system proxy setting and appl. log with handle &1 ?

  The SAP error message CRM_WSC800 No proxy created; check system proxy setting and appl. log with handle &1 typically indicates that there is an issue with the proxy settings in the SAP system, which is preventing the creation of a proxy object. This error is often encountered in the context of SAP CRM (Customer Relationship Management) when trying to perform operations that require communication with external systems or services.
  Causes:
  
  Incorrect Proxy Settings: The system proxy settings may not be configured correctly, leading to the inability to create a proxy.
  Network Issues: There may be network connectivity issues that prevent the SAP system from reaching the external service.
  Authorization Issues: The user or service account may not have the necessary permissions to create or access the proxy.
  Application Log Issues: The application log may contain additional errors or warnings that provide more context about the failure.
  Missing or Incomplete Configuration: The proxy configuration in the SAP system may be incomplete or missing.
  
  Solutions:
  
  
  Check Proxy Settings:
  
  Go to transaction SPROXY in the SAP GUI and verify the proxy settings.
  Ensure that the correct endpoint and authentication details are configured.
  
  
  
  Review Application Logs:
  
  Use transaction SLG1 to check the application logs for the handle specified in the error message. This may provide more detailed information about the error.
  Look for any related error messages or warnings that could indicate the root cause.
  
  
  
  Network Connectivity:
  
  Test the network connection to the external service to ensure that it is reachable from the SAP system.
  Use tools like ping or telnet to check connectivity to the service endpoint.
  
  
  
  Authorization Check:
  
  Verify that the user or service account has the necessary authorizations to create and manage proxies.
  Check roles and authorizations in transaction PFCG.
  
  
  
  Configuration Review:
  
  Ensure that all necessary configurations for the proxy are complete. This may include checking the relevant RFC destinations and ensuring they are correctly set up.
  If applicable, check the settings in transaction SOAMANAGER for web service configurations.
  
  
  
  Restart Services:
  
  In some cases, restarting the relevant services or the SAP application server may resolve transient issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for CRM and web service configurations to ensure compliance with best practices.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_WSC800 error message.