How To Fix CRM_WSC354 - Error occurred when creating target tree

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WSC - WSC: Message Class for web Service Consumption Tool

• Message number: 354

• Message text: Error occurred when creating target tree

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WSC354 - Error occurred when creating target tree ?

  The SAP error message CRM_WSC354 ("Error occurred when creating target tree") typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the data being processed, particularly when creating a target tree for a marketing campaign or similar functionality.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the master data (e.g., business partners, products) that the system is trying to use to create the target tree.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to errors when generating the target tree.
  Authorization Issues: The user may not have the necessary authorizations to access certain data or perform the operation.
  Technical Issues: There could be underlying technical issues, such as problems with the database or system performance, that prevent the target tree from being created.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with the standard process.
  
  Solutions:
  
  Check Data Consistency: Review the master data involved in the process. Ensure that all necessary data is complete and consistent. This includes checking business partners, products, and any other relevant entities.
  Review Configuration: Verify the configuration settings related to the target tree creation. Ensure that all necessary settings are correctly configured.
  Authorization Check: Ensure that the user executing the operation has the appropriate authorizations. You can check this in the user roles and profiles.
  Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the target tree creation.
  Debugging: If you have access to the development environment, you can debug the process to identify where the error occurs. This may require technical expertise.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in the process.
  Documentation: Review SAP documentation related to CRM marketing and target tree creation for additional context and troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the CRM_WSC354 error and implement a solution.