How To Fix CRM_WFD_UI039 - Navigation to resource could not be completed; resource does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_WFD_UI - WFD: UI Messages

  • Message number: 039

  • Message text: Navigation to resource could not be completed; resource does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_WFD_UI039 - Navigation to resource could not be completed; resource does not exist ?

    The SAP error message CRM_WFD_UI039 ("Navigation to resource could not be completed; resource does not exist") typically occurs in the SAP Customer Relationship Management (CRM) system when the system is unable to navigate to a specific resource or object that is expected to be available. This can happen for various reasons, and understanding the cause is essential for finding a solution.

    Causes:

    1. Missing or Deleted Resource: The resource (such as a business partner, activity, or document) that the system is trying to access may have been deleted or does not exist in the database.
    2. Authorization Issues: The user may not have the necessary authorizations to access the resource, leading to the system being unable to navigate to it.
    3. Incorrect Configuration: There may be configuration issues in the CRM system that prevent proper navigation to the resource.
    4. Data Inconsistencies: There could be inconsistencies in the data, such as incorrect links or references to resources that are no longer valid.
    5. System Errors: Temporary system errors or issues with the backend services can also lead to this error.

    Solutions:

    1. Verify Resource Existence: Check if the resource you are trying to access actually exists in the system. You can do this by searching for the resource using the relevant transaction codes or reports.
    2. Check Authorizations: Ensure that the user has the necessary authorizations to access the resource. This may involve checking roles and permissions in the user profile.
    3. Review Configuration: If the issue is related to configuration, review the settings in the CRM system to ensure that everything is set up correctly for navigation.
    4. Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the data that may be causing the issue.
    5. System Logs: Check the system logs (transaction SLG1) for any related error messages or warnings that could provide more context about the issue.
    6. Contact Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may be able to provide insights based on the specific configuration and setup of your system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (Order Management), and others that may help in troubleshooting.
    • SAP Notes: Search for SAP Notes related to the error message or similar issues. SAP Notes often contain patches or workarounds for known issues.
    • Documentation: Review the official SAP documentation for CRM to understand the expected behavior and configuration settings related to navigation and resources.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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