How To Fix CRM_WFD_UI005 - User settings could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WFD_UI - WFD: UI Messages

• Message number: 005

• Message text: User settings could not be saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WFD_UI005 - User settings could not be saved ?

  The SAP error message CRM_WFD_UI005: User settings could not be saved typically occurs in the SAP Customer Relationship Management (CRM) system when there is an issue with saving user-specific settings in the Web UI. This can be due to various reasons, including authorization issues, system configuration problems, or data inconsistencies.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to save settings in the CRM system.
  Session Timeout: The user session may have timed out, leading to an inability to save settings.
  Data Inconsistencies: There may be issues with the data being saved, such as invalid values or formats.
  Technical Issues: There could be underlying technical problems, such as database connectivity issues or system errors.
  Browser Issues: Sometimes, browser settings or cache can interfere with the saving process.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to save settings. This can be done by checking the user's roles and authorizations in the SAP system.
  Session Management: Log out and log back into the system to refresh the session. Ensure that the session has not timed out.
  Clear Browser Cache: Clear the browser cache and cookies, or try using a different browser to see if the issue persists.
  Check Data Validity: Review the settings being saved to ensure that all values are valid and conform to the expected formats.
  System Logs: Check the system logs (transaction SLG1) for any related error messages that could provide more context on the issue.
  Technical Support: If the issue persists, it may be necessary to contact your SAP Basis or technical support team to investigate further, especially if there are underlying system issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU53 (to check authorization issues) and SLG1 (to view application logs).
  User Settings: Review the user settings in the CRM Web UI to ensure they are configured correctly.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_WFD_UI005 error message. If the problem continues, further investigation by a technical expert may be required.