How To Fix CRM_WFD_COMMON019 - Appointment successfully deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WFD_COMMON - CRM WFD Common Messages

• Message number: 019

• Message text: Appointment successfully deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WFD_COMMON019 - Appointment successfully deleted ?

  The SAP error message CRM_WFD_COMMON019 indicates that an appointment has been successfully deleted. This message is not necessarily an error in the traditional sense; rather, it is an informational message that confirms the deletion of an appointment in the SAP Customer Relationship Management (CRM) system.
  Cause:
  
  The message is triggered when a user or a process attempts to delete an appointment from the CRM system, and the deletion is successful. This could occur during routine maintenance, updates, or user actions.
  
  Solution:
  Since this message indicates a successful deletion, there is typically no action required unless the deletion was unintentional. If the deletion was not intended, you may want to:
  
  Check for Confirmation: Ensure that the deletion was indeed intended. If not, you may need to recreate the appointment.
  Recreate the Appointment: If the appointment was deleted by mistake, you can manually create a new appointment with the same details.
  Review User Actions: If this message appears frequently and is causing concern, review user actions or system logs to understand why appointments are being deleted.
  
  Related Information:
  
  User Permissions: Ensure that users have the appropriate permissions to delete appointments. If users are deleting appointments without proper authorization, it may be necessary to review and adjust user roles and permissions.
  Audit Logs: Check the audit logs in the CRM system to track who deleted the appointment and when. This can help in understanding the context of the deletion.
  System Configuration: Review the configuration settings related to appointment management in SAP CRM to ensure they align with business processes and user needs.
  
  If you encounter this message frequently and it is causing issues, consider reaching out to your SAP support team for further investigation and assistance.