How To Fix CRM_WFD_COMMON010 - System failure while calling RFC function module &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WFD_COMMON - CRM WFD Common Messages

• Message number: 010

• Message text: System failure while calling RFC function module &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WFD_COMMON010 - System failure while calling RFC function module &1 ?

  The SAP error message CRM_WFD_COMMON010 indicates a system failure while calling a Remote Function Call (RFC) function module. This error can occur in various scenarios, particularly in SAP CRM (Customer Relationship Management) systems, and it typically points to issues with the RFC communication or the function module itself.
  Causes:
  
  Network Issues: Problems with the network connection between the systems involved in the RFC call can lead to this error.
  Function Module Errors: The function module being called may have issues, such as incorrect parameters, logic errors, or it may not be activated.
  Authorization Issues: The user or system calling the RFC may not have the necessary authorizations to execute the function module.
  System Configuration: Incorrect configuration of the RFC destination or the system settings can lead to failures.
  Performance Issues: High load on the system or resource constraints (like memory or CPU) can cause timeouts or failures in executing the function module.
  Transport Issues: If the function module was recently transported from another system, it may not be properly configured or activated in the target system.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the systems. You can use tools like ping or traceroute to diagnose connectivity problems.
  Review Function Module: Check the function module for any errors. Ensure that it is activated and that the parameters being passed are correct.
  Authorization Check: Verify that the user or system has the necessary authorizations to execute the function module. You can use transaction SU53 to check for authorization failures.
  RFC Destination Configuration: Check the configuration of the RFC destination in transaction SM59. Ensure that it is correctly set up and that the connection test is successful.
  System Performance: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or scheduling the RFC calls during off-peak hours.
  Check Logs: Review the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context.
  Debugging: If you have access, you can debug the function module to see where it is failing. This may require development access.
  Transport Issues: If the function module was recently transported, ensure that all dependencies are also transported and that the module is properly activated.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the specific function module to understand its requirements and limitations.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.