How To Fix CRM_WFD_BOL_GENIL012 - Specify &1 or &2 and &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WFD_BOL_GENIL - WFD BOL GenIL Messages

• Message number: 012

• Message text: Specify &1 or &2 and &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WFD_BOL_GENIL012 - Specify &1 or &2 and &3 ?

  The SAP error message CRM_WFD_BOL_GENIL012 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the Business Object Layer (BOL) and the Generic Interface Layer (GENIL). This error message indicates that certain required parameters or fields are not specified correctly or are missing.
  Cause:
  The error message "Specify &1 or &2 and &3" suggests that the system expects one of the specified parameters (represented by &1, &2, and &3) to be provided in the context of a BOL operation. This could happen due to:
  
  Missing Parameters: The required parameters for a specific operation are not provided.
  Incorrect Configuration: The configuration of the BOL or GENIL components may not be set up correctly.
  Data Issues: There may be issues with the data being processed, such as missing or invalid entries.
  Custom Development: If there are custom enhancements or developments, they may not be handling the parameters correctly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Parameters: Review the parameters being passed to the BOL operation. Ensure that at least one of the required parameters (&1, &2, or &3) is specified correctly.
  
  
  Review Configuration: Check the configuration of the BOL and GENIL components in the SAP system. Ensure that all necessary settings are in place.
  
  
  Debugging: If you have access to the development environment, you can debug the BOL operation to see what parameters are being passed and where the failure occurs.
  
  
  Data Validation: Validate the data being processed to ensure that it meets the expected criteria and that all required fields are populated.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific BOL or GENIL components you are working with for any additional guidance.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest support packages and notes, as there may be fixes for known issues.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  BOL and GENIL Documentation: Familiarize yourself with the BOL and GENIL architecture in SAP CRM to better understand how they interact and what parameters are required for various operations.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.