How To Fix CRM_WFD_BOL_GENIL002 - Select a demand for the assignment


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_WFD_BOL_GENIL - WFD BOL GenIL Messages

  • Message number: 002

  • Message text: Select a demand for the assignment

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_WFD_BOL_GENIL002 - Select a demand for the assignment ?

    The SAP error message CRM_WFD_BOL_GENIL002 with the description "Select a demand for the assignment" typically occurs in the context of SAP CRM (Customer Relationship Management) when working with workflows or business object layers (BOL) and Generic Interface Layer (GENIL). This error indicates that the system expects a demand (such as a sales order, service request, or other business object) to be selected for processing, but none has been selected.

    Causes:

    1. No Demand Selected: The most straightforward cause is that the user has not selected any demand object in the workflow or transaction.
    2. Incorrect Configuration: There may be issues with the configuration of the workflow or the business object model that prevents the selection of a demand.
    3. Authorization Issues: The user may not have the necessary authorizations to view or select the demand objects.
    4. Data Inconsistencies: There could be inconsistencies or missing data in the underlying database that prevent the demand from being displayed or selected.
    5. Technical Issues: There may be bugs or technical issues in the SAP system that are causing this error.

    Solutions:

    1. Select a Demand: Ensure that you have selected a valid demand object in the relevant screen or transaction. Look for options to select or create a demand.
    2. Check Configuration: Review the configuration of the workflow and the business object model to ensure that they are set up correctly. This may involve checking the settings in transaction codes like CRMD_ORDER or SWDD (Workflow Builder).
    3. Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access and select demand objects.
    4. Data Validation: Validate the data in the system to ensure that all required fields are populated and that there are no inconsistencies. You may need to run consistency checks or data repair transactions.
    5. Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    6. SAP Notes and Support: If the issue persists, consult SAP Notes for any known issues related to this error message. You may also consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER (for managing CRM orders) and SWDD (for workflow design).
    • Workflow Management: Understanding how workflows are designed and managed in SAP CRM can help in troubleshooting issues related to demand selection.
    • BOL and GENIL: Knowledge of the Business Object Layer (BOL) and Generic Interface Layer (GENIL) can be beneficial, as this error is related to these components.

    By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation into the specific context of the error may be necessary.

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