How To Fix CRM_WEBREQ_TOOLBOX018 - Contents of '&1' and '&2' must be different

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_TOOLBOX - Texts for Automatic Error Check of Web Requests (Toolbox)

• Message number: 018

• Message text: Contents of '&1' and '&2' must be different

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_TOOLBOX018 - Contents of '&1' and '&2' must be different ?

  The SAP error message CRM_WEBREQ_TOOLBOX018 indicates that there is a validation issue where two fields or parameters, represented by &1 and &2, are expected to contain different values, but they currently contain the same value. This error typically occurs in the context of CRM (Customer Relationship Management) web requests, particularly when creating or modifying web requests or transactions.
  Cause:
  The error is triggered when the system checks the values of two specific fields and finds that they are identical. This could happen in various scenarios, such as:
  
  When creating a new web request, the user might have inadvertently entered the same value in two fields that are supposed to be different (e.g., two different addresses, two different product IDs, etc.).
  A configuration or customization issue where the validation logic is incorrectly set up to compare two fields that should not be the same.
  
  Solution: