How To Fix CRM_WEBREQ_MONITOR015 - No UWS service data exists for request category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_MONITOR - Monitor for Web Requests

• Message number: 015

• Message text: No UWS service data exists for request category &1

What causes this issue?

The Web Form Framework Customizing data should be read to the request
category &v1&. However, there is no service with this name.

System Response

Customizing data cannot be read.

How to fix this error?

As of SAP CRM 3.1, the Web Form Framework has been converted which
means that conversion of the Customizing data is also necessary. It is
possible that request category &v1& has not yet been converted. Restart
the CRM_WEBREQ_META_DATA_MIGRATION conversion program to convert all of
your request categories.
The Web Form Framework Customizing data (for example, request data
structure and annotation, or assignments of BSP applications and BSP
start pages to views) was either deleted or never created.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_MONITOR015 - No UWS service data exists for request category &1 ?

  The SAP error message CRM_WEBREQ_MONITOR015 indicates that there is no UWS (Unified Workflow Service) service data available for the specified request category. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to monitor or manage web requests.
  Cause:
  
  Missing Configuration: The UWS service may not be properly configured or activated in the system.
  Request Category Issue: The request category specified in the error message may not have any associated UWS service data.
  Data Deletion: The relevant UWS service data might have been deleted or not yet created for the request category.
  System Issues: There could be underlying issues with the SAP system or database that prevent the retrieval of UWS service data.
  
  Solution:
  
  
  Check Configuration:
  
  Verify that the UWS service is correctly configured in your SAP system. This can be done by checking the relevant customizing settings in the SAP CRM system.
  Ensure that the request category you are trying to monitor is correctly set up to use UWS.
  
  
  
  Review Request Category:
  
  Check if the request category specified in the error message is valid and has been set up in the system.
  If necessary, create or modify the request category to ensure it is linked to the appropriate UWS service.
  
  
  
  Data Verification:
  
  Look into the database or relevant tables to see if any UWS service data exists for the specified request category.
  If data is missing, you may need to create it or troubleshoot why it was not generated.
  
  
  
  System Health Check:
  
  Perform a system health check to ensure that there are no underlying issues affecting the UWS service.
  Check for any recent changes or updates that might have impacted the UWS functionality.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to UWS and CRM web request monitoring for any specific guidance or troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or configurations.
  
  
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to CRM_WEBREQ_MONITOR015 for any known issues or patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in monitoring and managing CRM orders and requests.
  UWS Documentation: Review the official SAP documentation on Unified Workflow Services for a deeper understanding of its configuration and usage.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.