How To Fix CRM_WEBREQ_MONITOR009 - You have no authorization for these request category views

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_MONITOR - Monitor for Web Requests

• Message number: 009

• Message text: You have no authorization for these request category views

What causes this issue?

You only have limited authorization for request category views.

System Response

You cannot display the selected Web requests on the monitor.

How to fix this error?

Choose a request category or request category group for which you have
authorization.

Procedure for System Administrators

If your job requires it, your System Administrator should give you the
relevant authorization for the authorization object CRM_VIEW.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_MONITOR009 - You have no authorization for these request category views ?

  The SAP error message CRM_WEBREQ_MONITOR009 indicates that a user does not have the necessary authorizations to access certain request category views in the CRM Web Request Monitor. This typically occurs in the context of SAP Customer Relationship Management (CRM) systems when users attempt to access specific functionalities or data for which they lack the required permissions.
  Cause:
  The primary cause of this error is a lack of authorization in the user's role or profile. The system checks the user's authorizations against the required permissions for accessing the request category views, and if the user does not have the necessary rights, the error is triggered.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Roles and Authorizations:
  
  Use transaction code SU01 to display the user profile.
  Check the roles assigned to the user and ensure that they include the necessary authorizations for accessing the CRM Web Request Monitor.
  
  
  
  Review Authorization Objects:
  
  Identify the relevant authorization objects that control access to the request category views. Common authorization objects for CRM might include:
  
  CRM_ORDER (for CRM order management)
  CRM_UI (for CRM user interface)
  
  
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insights into which specific authorization object is missing.
  
  
  
  Modify Roles:
  
  If the necessary authorizations are missing, you may need to modify the user’s roles using transaction code PFCG.
  Add the required authorization objects to the role and generate the profile.
  
  
  
  Testing:
  
  After making changes to the roles and authorizations, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the access to the request category views again to confirm that the issue is resolved.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to modify roles or if you are unsure about which authorizations are required, consult with your SAP security team or administrator for assistance.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization management in CRM.
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message or provide updates on authorization requirements.
  
  By following these steps, you should be able to resolve the authorization issue related to the CRM_WEBREQ_MONITOR009 error message.