How To Fix CRM_WARRANTY_MGNT020 - Select a warranty

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WARRANTY_MGNT - Warranty Management in CRM Business Transaction

• Message number: 020

• Message text: Select a warranty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WARRANTY_MGNT020 - Select a warranty ?

  The SAP error message CRM_WARRANTY_MGNT020, which states "Select a warranty," typically occurs in the context of warranty management within the SAP Customer Relationship Management (CRM) module. This error indicates that the system expects the user to select a warranty but none has been selected or available for the transaction being processed.
  Cause:
  
  No Warranty Selected: The most common cause is that the user has not selected a warranty from the available options.
  No Warranties Available: There may be no warranties available for the specific product or service being processed.
  Incorrect Configuration: The warranty management configuration may not be set up correctly, leading to the absence of available warranties.
  Authorization Issues: The user may not have the necessary authorizations to view or select warranties.
  
  Solution:
  
  Select a Warranty: Ensure that you select a warranty from the list provided in the warranty management screen. If you are unsure which warranty to select, consult with your product or service documentation.
  Check Available Warranties: Verify that there are warranties available for the product or service. You can do this by checking the warranty master data or the relevant transaction data.
  Review Configuration: If no warranties are available, check the configuration settings in the warranty management module. Ensure that warranties are properly defined and linked to the relevant products or services.
  User Authorizations: Confirm that you have the necessary authorizations to access and select warranties. If not, contact your system administrator to request the appropriate access rights.
  Consult Documentation: Refer to SAP documentation or help resources for warranty management to ensure you are following the correct procedures.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to warranty management that might address this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to warranty management, such as CRM_WARRANTY or CRM_ORDER.
  Training and Support: If you are new to warranty management in SAP, consider seeking training or support from your organization’s SAP team or external consultants.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.