How To Fix CRM_UTILITY_UIS205 - Activate Database Index for technical objects first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 205

• Message text: Activate Database Index for technical objects first

What causes this issue?

The Index for IS-U technical objects is a prerequisite for enhancing
the searches by customer settype fields.

System Response

Activate the Index for IS-U technical objects before enhancing the
technical object searches.

How to fix this error?

Activate and create the index in IMG:
Customer Relationship Management -> Industry-Specific Solutions ->
Utility Industries -> Technical Objects -> Implement New Address Types
and Performance Improvements

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_UIS205 - Activate Database Index for technical objects first ?

  The SAP error message CRM_UTILITY_UIS205 indicates that there is an issue with the activation of database indexes for technical objects in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is unable to find the necessary database indexes that are required for certain operations, such as searching or retrieving data related to technical objects.
  Cause:
  
  Missing Indexes: The required database indexes for the technical objects have not been activated or created in the database.
  System Configuration Issues: There may be configuration issues in the CRM system that prevent the proper activation of these indexes.
  Transport Issues: If the system has recently undergone a transport of changes, the indexes may not have been included or activated properly.
  Database Maintenance: Regular database maintenance tasks may not have been performed, leading to missing or outdated indexes.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Activate Database Indexes:
  
  Go to transaction code CRMD_ORDER or CRMD_ORDERADM_I.
  Navigate to the relevant area where the technical objects are being used.
  Look for an option to activate or create the necessary database indexes. This may involve running a specific report or transaction that handles index activation.
  
  
  
  Use Transaction Code SDBA:
  
  You can use transaction code SDBA (Database Administration) to check the status of the indexes.
  Look for any missing indexes related to the technical objects and activate them.
  
  
  
  Run Report for Index Activation:
  
  There may be specific reports available in your SAP system that can be executed to activate the necessary indexes. Check with your SAP Basis team or refer to the documentation for the specific report.
  
  
  
  Check System Configuration:
  
  Ensure that the system configuration is correct and that all necessary components are properly set up. This may involve checking the customizing settings in the CRM system.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that need to be applied.
  
  
  
  Database Maintenance:
  
  Perform regular database maintenance tasks, such as reorganization and updating statistics, to ensure that the database is optimized and that all indexes are functioning correctly.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and database management for more detailed instructions on managing indexes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting business operations.
  
  By following these steps, you should be able to resolve the CRM_UTILITY_UIS205 error and ensure that the necessary database indexes for technical objects are activated in your SAP CRM system.