How To Fix CRM_UTILITY_UIS202 - Index ECRM_ISU_TO_IDX is deactivated!

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 202

• Message text: Index ECRM_ISU_TO_IDX is deactivated!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_UIS202 - Index ECRM_ISU_TO_IDX is deactivated! ?

  The SAP error message "CRM_UTILITY_UIS202 Index ECRM_ISU_TO_IDX is deactivated!" typically indicates that a specific index used in the SAP CRM system is not active. This can lead to performance issues or errors when trying to access certain functionalities that rely on that index.
  Cause:
  
  Index Deactivation: The index ECRM_ISU_TO_IDX has been deactivated, which means that the database cannot use it to optimize queries related to the data it is supposed to index.
  System Maintenance: The index may have been deactivated during system maintenance or upgrades.
  Database Issues: There could be underlying database issues that led to the index being deactivated.
  Configuration Changes: Changes in configuration or data model might have rendered the index unnecessary or invalid.
  
  Solution:
  
  
  Reactivation of the Index:
  
  You can reactivate the index using transaction code SE11 (Data Dictionary) or SE14 (Database Utility).
  In SE11, enter the index name ECRM_ISU_TO_IDX, check its status, and reactivate it if it is deactivated.
  In SE14, you can also check the status of the index and choose to activate it.
  
  
  
  Rebuild the Index:
  
  If reactivation does not work, you may need to rebuild the index. This can be done through the database utility or by using the relevant transaction codes.
  Use transaction DB02 to monitor and manage database performance, including indexes.
  
  
  
  Check for Notes and Patches:
  
  Check the SAP Support Portal for any relevant notes or patches that might address this issue. Sometimes, SAP releases notes that provide fixes or workarounds for specific errors.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to CRM and database management for any specific instructions regarding index management.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide insights based on the specific version and configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SE11: Data Dictionary
  SE14: Database Utility
  DB02: Database Performance Monitoring
  
  
  SAP Notes: Always check for relevant SAP Notes that might provide additional context or solutions for the error.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to resolve the error related to the deactivated index in your SAP CRM system.