How To Fix CRM_UTILITY_UIS131 - First identify and confirm a business partner


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UTILITY_UIS -

  • Message number: 131

  • Message text: First identify and confirm a business partner

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTILITY_UIS131 - First identify and confirm a business partner ?

    The SAP error message CRM_UTILITY_UIS131 typically indicates that a business partner (BP) needs to be identified or confirmed before proceeding with a certain action in the SAP Customer Relationship Management (CRM) system. This error often arises in scenarios where a business process requires a valid business partner to be associated with a transaction or activity.

    Cause:

    1. Missing Business Partner: The most common cause of this error is that the system cannot find a valid business partner associated with the transaction you are trying to execute.
    2. Incorrect Business Partner Assignment: The business partner may not be correctly assigned to the relevant transaction or may not exist in the system.
    3. Authorization Issues: There may be authorization issues preventing the system from accessing the business partner data.
    4. Data Inconsistencies: There could be inconsistencies or missing data in the business partner master data.

    Solution:

    1. Identify the Business Partner:

      • Navigate to the relevant transaction or screen where the error occurred.
      • Check if a business partner is already assigned. If not, you will need to create or select a valid business partner.
    2. Create or Update Business Partner:

      • If a business partner does not exist, create a new one using the transaction code BP (Business Partner).
      • Ensure that all required fields are filled out correctly and that the business partner is active.
    3. Check Business Partner Assignment:

      • Ensure that the business partner is correctly assigned to the relevant organizational unit or transaction.
      • Verify that the business partner is linked to the correct roles (e.g., customer, vendor) as needed for your process.
    4. Authorization Check:

      • Ensure that you have the necessary authorizations to view and manage business partner data. If you suspect authorization issues, contact your system administrator.
    5. Data Consistency Check:

      • Run any relevant reports or transactions to check for inconsistencies in the business partner data.
      • Use transaction codes like BP or BP_MONITOR to review and manage business partner data.
    6. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for CRM orders), and CRMD_ORDERADM_H (for order administration).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to resolve the CRM_UTILITY_UIS131 error and successfully identify or confirm a business partner in your SAP system.

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