How To Fix CRM_UTILITY_UIS112 - The document is attached to the activity when you save

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 112

• Message text: The document is attached to the activity when you save

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_UIS112 - The document is attached to the activity when you save ?

  The SAP error message CRM_UTILITY_UIS112 typically indicates that there is an issue related to document attachments in the context of CRM activities. This error occurs when you attempt to save an activity that has a document attached, but the system encounters a problem processing that attachment.
  Cause:
  
  Document Attachment Issues: The document may not be properly formatted, or there may be restrictions on the type of documents that can be attached.
  Authorization Problems: The user may not have the necessary permissions to attach documents to the activity.
  System Configuration: There may be configuration issues in the SAP system related to document management or CRM settings.
  Technical Errors: There could be underlying technical issues, such as database problems or system performance issues.
  
  Solution:
  
  Check Document Format: Ensure that the document you are trying to attach is in a supported format and does not exceed size limits.
  Review Authorizations: Verify that the user has the necessary authorizations to attach documents to CRM activities. This can be done by checking the user's roles and permissions in the SAP system.
  System Configuration: Consult with your SAP Basis or CRM administrator to review the configuration settings related to document management and ensure they are set up correctly.
  Error Logs: Check the system logs (transaction SLG1) for any additional error messages that may provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.
  Testing: Try to replicate the issue with different documents or in a different environment (e.g., development or quality assurance) to see if the problem persists.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and document management for more detailed information on handling attachments.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Ticket: If the issue persists after trying the above solutions, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.