How To Fix CRM_UTILITY_UIS062 - Point of delivery &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 062

• Message text: Point of delivery &1 is invalid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_UIS062 - Point of delivery &1 is invalid ?

  The SAP error message CRM_UTILITY_UIS062 indicates that the point of delivery (POD) specified is invalid. This error typically arises in the context of Customer Relationship Management (CRM) when trying to access or process data related to a point of delivery that does not exist or is not correctly configured in the system.
  Causes:
  
  Incorrect Point of Delivery: The point of delivery ID entered may be incorrect or does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the master data related to the point of delivery.
  Authorization Issues: The user may not have the necessary authorizations to access the point of delivery.
  Configuration Issues: The point of delivery may not be properly configured in the system, or it may have been deleted or archived.
  Integration Issues: If the POD is being pulled from another system (like ERP), there may be issues with the integration or data transfer.
  
  Solutions:
  
  Verify the Point of Delivery: Check the point of delivery ID for any typographical errors. Ensure that it is the correct ID you intend to use.
  Check Master Data: Use transaction codes like BP (Business Partner) or EWM (for Extended Warehouse Management) to verify that the point of delivery exists and is active.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the point of delivery. This can be checked with the help of your SAP security team.
  Consult Configuration: If you have access, check the configuration settings related to the point of delivery in the relevant customizing transactions (like SPRO).
  Data Consistency Check: Run consistency checks or reports to identify any inconsistencies in the master data.
  Integration Check: If the POD is being sourced from another system, ensure that the integration is functioning correctly and that data is being transferred as expected.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, SE16N (to view table entries), and SPRO (to access configuration settings).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to CRM and point of delivery management for further insights into configuration and data management.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.