How To Fix CRM_UTILITY_UIS025 - Point of delivery &1 of premise &2 changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 025

• Message text: Point of delivery &1 of premise &2 changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_UIS025 - Point of delivery &1 of premise &2 changed ?

  The SAP error message CRM_UTILITY_UIS025 indicates that there has been a change to the point of delivery (POD) associated with a premise in the SAP Customer Relationship Management (CRM) system. This message typically arises in scenarios involving utilities management, where the point of delivery is a critical component for managing customer accounts and service delivery.
  Cause:
  The error message is triggered when:
  
  The point of delivery for a specific premise has been modified or updated in the system.
  There may be inconsistencies or conflicts in the data related to the premise and its associated point of delivery.
  The change could be due to manual updates, data migration, or integration with other systems.
  
  Solution:
  To resolve the CRM_UTILITY_UIS025 error, consider the following steps:
  
  
  Verify Changes: Check the recent changes made to the point of delivery and the premise. Ensure that the changes are valid and necessary.
  
  
  Data Consistency: Ensure that the data related to the premise and point of delivery is consistent across the system. Look for any discrepancies that may need to be corrected.
  
  
  Check Configuration: Review the configuration settings in the SAP system related to utilities management. Ensure that the settings for points of delivery and premises are correctly defined.
  
  
  Reprocess Transactions: If the error occurred during a specific transaction, try to reprocess the transaction after verifying the data.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the error message for any specific guidance or patches that may address the issue.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context to help diagnose the problem.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with utilities management, such as creating or modifying points of delivery and premises.
  SAP Notes: Search for SAP Notes related to CRM_UTILITY_UIS025 for any known issues or updates that may resolve the error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.