How To Fix CRM_UTILITY_DIMA200 - The system could not read back-end data from &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_DIMA -

• Message number: 200

• Message text: The system could not read back-end data from &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_DIMA200 - The system could not read back-end data from &1 ?

  The SAP error message CRM_UTILITY_DIMA200 indicates that the system was unable to read back-end data from a specified source (denoted by &1). This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with data retrieval from the back-end system, which could be an SAP ERP system or another data source.
  Causes:
  
  Connectivity Issues: There may be network problems or connectivity issues between the CRM system and the back-end system.
  Authorization Problems: The user or the system may not have the necessary authorizations to access the data in the back-end system.
  Data Inconsistencies: There could be inconsistencies or corruption in the data in the back-end system.
  Configuration Issues: Incorrect configuration settings in the CRM system or the back-end system can lead to this error.
  System Performance: If the back-end system is under heavy load or experiencing performance issues, it may not respond in a timely manner.
  
  Solutions:
  
  Check Connectivity: Verify that the CRM system can connect to the back-end system. This can be done by testing the connection settings and ensuring that there are no network issues.
  Review Authorizations: Ensure that the user or service account being used has the necessary authorizations to access the required data in the back-end system.
  Data Consistency Check: Perform a data consistency check in the back-end system to identify and resolve any inconsistencies or corruption.
  Configuration Review: Review the configuration settings in both the CRM and back-end systems to ensure they are set up correctly for data retrieval.
  Monitor System Performance: Check the performance of the back-end system. If it is under heavy load, consider optimizing performance or scheduling data retrieval during off-peak hours.
  Check Logs: Review system logs in both the CRM and back-end systems for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Use transaction codes like SM21 (System Log) and ST22 (Dump Analysis) to investigate further.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to diagnose and resolve the CRM_UTILITY_DIMA200 error effectively.