How To Fix CRM_UTILITY_BW010 - Error during instantiation of planning services


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UTILITY_BW - Integration IS-U - CRM - BW / Planning

  • Message number: 010

  • Message text: Error during instantiation of planning services

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTILITY_BW010 - Error during instantiation of planning services ?

    The SAP error message CRM_UTILITY_BW010 indicates that there was an error during the instantiation of planning services in the SAP system, particularly in the context of SAP CRM (Customer Relationship Management) and its integration with SAP BW (Business Warehouse). This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.

    Possible Causes:

    1. Configuration Issues: Incorrect configuration settings in the planning services or in the integration between CRM and BW can lead to this error.
    2. Authorization Problems: The user may not have the necessary authorizations to access the planning services.
    3. Data Model Issues: Problems with the data model or the underlying data in BW can cause instantiation failures.
    4. System Performance: High system load or performance issues can lead to timeouts or failures in service instantiation.
    5. Transport Issues: If the planning services were recently transported from one system to another, there may be inconsistencies or missing objects.

    Solutions:

    1. Check Configuration: Review the configuration settings for the planning services in both CRM and BW. Ensure that all necessary settings are correctly defined.
    2. Verify Authorizations: Ensure that the user executing the planning services has the required authorizations. You can check this in the user roles and profiles.
    3. Data Model Validation: Validate the data model in BW to ensure that all necessary objects are present and correctly configured. Check for any inconsistencies or errors in the data.
    4. Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any performance issues or errors that may be affecting the system.
    5. Check Transport Logs: If the issue arose after a transport, review the transport logs for any errors or warnings that may indicate missing objects or configuration.
    6. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • SE80: Object Navigator
      • RSA1: Data Warehousing Workbench
      • RSCUSTV10: BW Customizing
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.

    By systematically addressing these areas, you should be able to identify the root cause of the CRM_UTILITY_BW010 error and implement an appropriate solution.

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