How To Fix CRM_UTIL_PROD_SEL000 - Grid level &1 is not suitable for division &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTIL_PROD_SEL - Product Proposal

• Message number: 000

• Message text: Grid level &1 is not suitable for division &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTIL_PROD_SEL000 - Grid level &1 is not suitable for division &2 ?

  The SAP error message CRM_UTIL_PROD_SEL000 with the description "Grid level &1 is not suitable for division &2" typically occurs in the context of product selection or configuration in SAP CRM (Customer Relationship Management). This error indicates that there is a mismatch between the grid level (which could refer to a specific product hierarchy or categorization) and the division (which represents a business unit or product line) that is being used in the transaction.
  Cause:
  
  Grid Level Mismatch: The grid level specified in the transaction does not correspond to the division that is being referenced. This could happen if the product is not assigned to the correct grid level for the specified division.
  Configuration Issues: There may be configuration issues in the product master data or in the settings for the CRM system that define how products are categorized and assigned to divisions.
  Data Inconsistencies: There could be inconsistencies in the master data, such as missing or incorrect assignments of products to divisions or grid levels.
  
  Solution:
  
  Check Product Master Data: Verify the product master data to ensure that the product is correctly assigned to the appropriate grid level and division. You can do this by navigating to the product master record in SAP and checking the relevant fields.
  Review Configuration Settings: Check the configuration settings in the SAP system related to product categorization and division assignments. Ensure that the grid levels are correctly defined for the respective divisions.
  Update Assignments: If you find that the product is not assigned correctly, update the product master data to reflect the correct grid level for the division in question.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on how to manage product assignments and grid levels in your version of SAP CRM.
  Test in a Development Environment: If changes are made, it is advisable to test them in a development or quality assurance environment before applying them to the production system.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, MM02 (for material master), or BP (for business partner) to access and modify the relevant data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify product master data and configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM for further assistance.