How To Fix CRM_USERFACE002 - No document found for this selection

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_USERFACE - Output for User Interface

• Message number: 002

• Message text: No document found for this selection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_USERFACE002 - No document found for this selection ?

  The SAP error message CRM_USERFACE002: No document found for this selection typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access a document or record that does not exist or cannot be found based on the selection criteria provided.
  Causes:
  
  Incorrect Selection Criteria: The user may have entered incorrect or incomplete selection criteria, leading to no matching records.
  Data Deletion: The document or record may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary authorizations to view the document, leading to the system not displaying it.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ECC or third-party applications), there may be synchronization issues causing the document not to appear.
  Filters Applied: There may be filters applied in the user interface that are restricting the view of available documents.
  
  Solutions:
  
  Check Selection Criteria: Review and verify the selection criteria used to search for the document. Ensure that all required fields are filled out correctly.
  Search for Alternative Documents: If you suspect the document may have been deleted, try searching for similar documents or check if it has been archived.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document. This may require checking with a system administrator or security team.
  Check Data Synchronization: If the system is integrated with other systems, check for any synchronization issues. Ensure that data is being transferred correctly between systems.
  Clear Filters: If there are filters applied in the user interface, try clearing them to see if the document appears.
  Consult Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for accessing CRM orders.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to this error message.
  User Documentation: Refer to user manuals or help documentation for guidance on how to properly search for documents in SAP CRM.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.