How To Fix CRM_UIU_VEVIEWER009 - Error during attachment of work instructions

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_VEVIEWER - Messages for SAP VE Viewer Integration

• Message number: 009

• Message text: Error during attachment of work instructions

What causes this issue?

A technical error occured during attachment of work instructions.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Either it was not possible to create a relationship between an
attachment and the business transaction, or an error occured during the
creation of a attachment. If the error occurs again, contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_VEVIEWER009 - Error during attachment of work instructions ?

  The SAP error message CRM_UIU_VEVIEWER009 typically indicates an issue that occurs during the attachment of work instructions in the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, including configuration issues, missing authorizations, or problems with the underlying data.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to attach work instructions.
  Configuration Problems: There may be issues with the configuration of the CRM system or the specific business object.
  Data Integrity Issues: The data being processed may be incomplete or corrupted.
  System Performance: If the system is under heavy load, it may lead to timeouts or failures in processing requests.
  Missing or Incorrect Settings: Certain settings related to document management or work instructions may not be correctly configured.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to attach work instructions. This can be done by reviewing the user's role assignments in the SAP system.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to work instructions and document management in the CRM system. Ensure that all necessary settings are correctly configured.
  
  
  
  Data Validation:
  
  Validate the data being used for the attachment. Ensure that all required fields are filled out and that the data is consistent.
  
  
  
  System Performance:
  
  Monitor the system performance and check for any ongoing issues. If the system is slow, consider optimizing performance or checking for background jobs that may be affecting system responsiveness.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_DNO_MONI, and SLG1 for logging and monitoring.
  Documentation: Review SAP documentation related to CRM work instructions and document management for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.