How To Fix CRM_UIU_ORGMAN022 - User & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_ORGMAN - Message class for Service UIU Orgman

• Message number: 022

• Message text: User & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_ORGMAN022 - User & does not exist ?

  The SAP error message CRM_UIU_ORGMAN022 typically indicates that the user you are trying to access or perform an action with does not exist in the system. This error can occur in various scenarios, such as when trying to assign a user to a role, access a user profile, or perform user-related operations in the SAP CRM system.
  Cause:
  
  User Not Created: The user may not have been created in the SAP system.
  User Deactivation: The user might have been deactivated or deleted.
  Incorrect User ID: There could be a typo or mistake in the user ID you are trying to access.
  Authorization Issues: The user may not have the necessary authorizations to access certain functionalities.
  System Synchronization Issues: If your SAP system is integrated with other systems (like an LDAP directory), there may be synchronization issues.
  
  Solution:
  
  
  Verify User Existence:
  
  Check if the user exists in the system by using transaction code SU01 (User Maintenance).
  Enter the user ID and see if the user profile is available.
  
  
  
  Create or Reactivate User:
  
  If the user does not exist, create a new user using SU01.
  If the user exists but is inactive, reactivate the user.
  
  
  
  Check User ID:
  
  Ensure that the user ID you are entering is correct and does not contain any typos.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the action you are trying to execute. This can be checked in PFCG (Role Maintenance) or SU53 (Authorization Check).
  
  
  
  System Synchronization:
  
  If your SAP system is integrated with an external user management system, check for synchronization issues. Ensure that the user data is correctly synchronized.
  
  
  
  Consult Logs:
  
  Check the system logs for any additional error messages or information that might help diagnose the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Authorization Check
  SICF: Check if the service is active (for web-related issues)
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address specific issues related to user management and error messages.
  
  
  Documentation: Review the SAP Help documentation for user management in SAP CRM for more detailed guidance.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Security team for further assistance.