How To Fix CRM_UIU_ORGMAN019 - Functional assignment to a sales unit is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_ORGMAN - Message class for Service UIU Orgman

• Message number: 019

• Message text: Functional assignment to a sales unit is not permitted

What causes this issue?

Currently, the "Enhanced Backend Integration Version" has been chosen.
Hence, functional assignment to a sales unit (sales organization, sales
office, or sales group) is not permitted on WebClient UI.

System Response

Functional assignment to a sales unit (sales organization, sales office,
or sales group) is not permitted

How to fix this error?

Check the organizational model in CRM Customizing under: Organizational
Management ->Organizational Model -> Change Organizational Model
Maintain the functional assignment on the 'Function' tab

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_ORGMAN019 - Functional assignment to a sales unit is not permitted ?

  The SAP error message CRM_UIU_ORGMAN019 indicates that there is an issue with the functional assignment to a sales unit in the SAP Customer Relationship Management (CRM) system. This error typically arises when there is an attempt to assign a function to a sales unit that is not allowed due to configuration or data integrity issues.
  Cause:
  
  Configuration Issues: The sales unit may not be properly configured to accept functional assignments. This could be due to missing settings in the organizational management (OM) structure.
  Hierarchy Restrictions: The sales unit may be part of a hierarchy that restricts certain types of assignments.
  Data Integrity: There may be inconsistencies in the data related to the sales unit or the functional assignment.
  Authorization Issues: The user may not have the necessary permissions to make changes to the sales unit.
  
  Solution:
  
  
  Check Configuration:
  
  Verify the configuration of the sales unit in the SAP system. Ensure that it is set up correctly to allow functional assignments.
  Navigate to the Organizational Management (OM) settings and check the settings for the sales unit.
  
  
  
  Review Hierarchy:
  
  Check if the sales unit is part of a hierarchy that restricts functional assignments. If so, you may need to adjust the hierarchy or choose a different sales unit.
  
  
  
  Data Consistency:
  
  Ensure that all related data is consistent and correctly maintained. This includes checking for any missing or incorrect entries in the organizational structure.
  
  
  
  Authorization Check:
  
  Verify that the user attempting to make the assignment has the necessary authorizations. If not, consult with your SAP security team to obtain the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on functional assignments and organizational management.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide fixes or workarounds for known issues.
  
  
  
  Testing:
  
  After making any changes, test the assignment again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PPOME (Change Organizational Structure) or PPOC (Display Organizational Structure) to review and modify the organizational structure.
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  User Forums: Engaging with SAP community forums can also provide insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.