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Message type: E = Error
Message class: CRM_UIU_ORGMAN - Message class for Service UIU Orgman
Message number: 010
Message text: Employee & does not exist
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CRM_UIU_ORGMAN010
- Employee & does not exist ?The SAP error message "CRM_UIU_ORGMAN010 Employee & does not exist" typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find the specified employee in the organizational management (OM) structure. This can happen for several reasons, and here are some common causes, solutions, and related information:
Causes:
- Employee Not Created: The employee record may not have been created in the system.
- Incorrect Employee ID: The employee ID entered may be incorrect or misspelled.
- Inactive Employee: The employee may exist but is marked as inactive or has been terminated.
- Authorization Issues: The user may not have the necessary authorizations to view the employee record.
- Data Synchronization Issues: There may be issues with data synchronization between different modules or systems (e.g., between HR and CRM).
- Organizational Structure Changes: Changes in the organizational structure may have led to the employee being moved or deleted.
Solutions:
- Verify Employee ID: Check the employee ID for accuracy. Ensure that it is correctly entered and exists in the system.
- Create Employee Record: If the employee does not exist, create a new employee record in the HR module.
- Check Employee Status: Verify the status of the employee in the HR module. If the employee is inactive, consider reactivating the record if appropriate.
- Authorization Check: Ensure that the user has the necessary authorizations to access employee data. This may involve checking roles and permissions in the system.
- Data Consistency Check: Run consistency checks to ensure that the data between HR and CRM is synchronized. This may involve using transaction codes like
PPOME
orPPOSE
to check the organizational structure.- Consult with HR: If there are ongoing issues, consult with the HR department to ensure that the employee data is correctly maintained and up to date.
Related Information:
PA20
(Display HR Master Data), PA30
(Maintain HR Master Data), and PPOME
(Display Organizational Management).By following these steps, you should be able to identify the cause of the error and implement a suitable solution.
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