How To Fix CRM_UIU_MKTTPM_CLM002 - Claim was deleted already! No need to save trade promotion


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UIU_MKTTPM_CLM - message class for claims UIU

  • Message number: 002

  • Message text: Claim was deleted already! No need to save trade promotion

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UIU_MKTTPM_CLM002 - Claim was deleted already! No need to save trade promotion ?

    The SAP error message CRM_UIU_MKTTPM_CLM002 indicates that a claim related to a trade promotion has already been deleted, and therefore, there is no need to save any further changes or data related to that claim. This error typically arises in the context of managing trade promotions and claims within the SAP Customer Relationship Management (CRM) module.

    Cause:

    1. Claim Deletion: The primary cause of this error is that the claim you are trying to work with has already been deleted from the system. This could happen due to user action or a process that automatically deletes claims based on certain criteria.
    2. Data Integrity: The system is designed to prevent any further actions on a claim that no longer exists, ensuring data integrity and consistency.

    Solution:

    1. Verify Claim Status: Check the status of the claim in the system. You can do this by navigating to the relevant transaction or report that lists claims and promotions. Ensure that the claim you are trying to access is indeed deleted.
    2. Create a New Claim: If you need to process a claim, you may need to create a new one instead of trying to save changes to a deleted claim.
    3. Check for System Logs: Review system logs or change logs to understand why the claim was deleted. This can provide insights into whether it was a user action or part of a batch process.
    4. Consult Documentation: Refer to SAP documentation or help resources for further guidance on handling claims and trade promotions.
    5. Contact Support: If you believe this error is occurring in error or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
    • Transaction Codes: Familiarize yourself with transaction codes related to trade promotions and claims management, such as CRM_MKTTPM for managing trade promotions.
    • User Permissions: Ensure that you have the necessary permissions to view and manage claims in the system, as permission issues can sometimes lead to unexpected behavior.

    By following these steps, you should be able to address the error and continue with your trade promotion management tasks in SAP CRM.

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