How To Fix CRM_UIU_MKTSEG_HV002 - Marketing Prospect could not be determined. Navigation was aborted.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTSEG_HV - Message class for UIU HV Segmentation

• Message number: 002

• Message text: Marketing Prospect could not be determined. Navigation was aborted.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTSEG_HV002 - Marketing Prospect could not be determined. Navigation was aborted. ?

  The SAP error message CRM_UIU_MKTSEG_HV002 indicates that the system was unable to determine the marketing prospect during a navigation attempt, which leads to the process being aborted. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when users are trying to access or navigate to a marketing prospect or segment.
  Causes:
  
  Missing Data: The marketing prospect may not exist in the system, or the data required to identify the prospect is incomplete or missing.
  Authorization Issues: The user may not have the necessary authorizations to access the marketing prospect data.
  Configuration Issues: There may be configuration problems in the CRM system that prevent the proper retrieval of marketing prospects.
  System Errors: There could be temporary system issues or inconsistencies in the database that are causing the error.
  
  Solutions:
  
  
  Check Data Existence:
  
  Verify that the marketing prospect you are trying to access actually exists in the system. You can do this by searching for the prospect using the relevant transaction codes or reports.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access marketing prospects. This can be checked in the user roles and profiles assigned to the user.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the marketing data to ensure that all required fields are populated and that there are no inconsistencies.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to marketing prospects in the CRM system. Ensure that all necessary settings are correctly configured.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may help in navigating or managing marketing prospects.
  SAP Notes: Search for SAP Notes related to CRM marketing prospects or the specific error message for any patches or updates that may resolve the issue.
  Documentation: Review SAP documentation or help guides related to CRM marketing functionalities for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.