How To Fix CRM_UIU_MKTSEG406 - &1 contacts selected in input help; &2 contacts not added

CRM_UIU_MKTSEG406 - Overview

• Message type: E = Error

• Message class: CRM_UIU_MKTSEG - Message Class for UI related messages

• Message number: 406

• Message text: &1 contacts selected in input help; &2 contacts not added

What causes this issue?

You selected &V1& contacts in the input help. &V2& of these were already
in the list, and were, therefore, not added.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_UIU_MKTSEG406 - Details

• The SAP error message CRM_UIU_MKTSEG406 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing segmentation and contact management. This error indicates that while attempting to add contacts to a marketing segment, some contacts were not added due to certain issues.
  
  Cause:
  The error message can be triggered by several factors, including:
  
  
  Invalid Contacts: Some of the selected contacts may not meet the criteria for inclusion in the marketing segment. This could be due to missing mandatory fields, incorrect data, or the contacts being inactive.
  
  
  Duplicate Entries: If the contacts you are trying to add already exist in the marketing segment, the system may prevent their addition to avoid duplicates.
  
  
  Authorization Issues: The user may not have the necessary permissions to add certain contacts to the marketing segment.
  
  
  System Configuration: There may be specific configurations or settings in the CRM system that restrict the addition of certain contacts