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How To Fix CRM_UIU_MKTSEG301 - More than &1 Segmentation Basis found; limit search criteria


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UIU_MKTSEG - Message Class for UI related messages

  • Message number: 301

  • Message text: More than &1 Segmentation Basis found; limit search criteria

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UIU_MKTSEG301 - More than &1 Segmentation Basis found; limit search criteria ?

    The SAP error message CRM_UIU_MKTSEG301 indicates that the system has found more than one segmentation basis when trying to execute a segmentation process. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to create or manage marketing segments.

    Cause:

    The error is triggered when the segmentation criteria you have provided are too broad, resulting in multiple segmentation bases being identified. This can happen if:

    • The selection criteria do not sufficiently narrow down the options.
    • There are multiple segmentation bases defined in the system that match the criteria you have entered.

    Solution:

    To resolve this error, you can take the following steps:

    1. Refine Your Search Criteria:

      • Go back to the segmentation screen and try to provide more specific criteria. This could involve adding additional filters or parameters to narrow down the search.
    2. Check Existing Segmentation Bases:

      • Review the existing segmentation bases in the system to understand why multiple bases are being returned. You can do this by navigating to the segmentation area in SAP and checking the definitions of the segmentation bases.
    3. Consult Documentation:

      • Refer to the SAP documentation or help resources for guidance on how to properly define segmentation bases and criteria.
    4. System Configuration:

      • If you have access to system configuration, check if there are any settings that can be adjusted to limit the number of segmentation bases returned.
    5. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.

    Related Information:

    • Segmentation in SAP CRM: Segmentation is a key feature in SAP CRM that allows businesses to categorize their customers or prospects based on various criteria for targeted marketing efforts.
    • Segmentation Bases: These are the criteria or attributes used to define segments. They can include demographic information, purchasing behavior, or other relevant data points.
    • SAP Notes and Knowledge Base: Check SAP Notes for any known issues or patches related to this error message. The SAP Support Portal can be a valuable resource.

    By following these steps, you should be able to address the error and successfully execute your segmentation tasks in SAP CRM.

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