How To Fix CRM_UIU_MKTSEG007 - Segmentation objects do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTSEG - Message Class for UI related messages

• Message number: 007

• Message text: Segmentation objects do not match

What causes this issue?

You tried to copy a segment into a profile set that has a different
segmentation object. For example, you cannot copy a profile with
segmentation object "Business Partner" into a profile set with
segmentation object "Product".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a target profile set that has the same segmentation object as the
source segment.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTSEG007 - Segmentation objects do not match ?

  The SAP error message CRM_UIU_MKTSEG007 indicates that there is a mismatch between the segmentation objects in the system. This typically occurs in the context of marketing segmentation in SAP Customer Relationship Management (CRM) when the system is unable to find a corresponding segmentation object for the data being processed.
  Cause:
  
  Mismatch in Segmentation Objects: The segmentation objects defined in the marketing area do not match the ones being used in the current context. This could be due to changes in the segmentation model or the objects themselves.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrectly configured segmentation objects.
  Configuration Issues: Incorrect configuration in the marketing segmentation settings can lead to this error.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there may be missing objects or configurations.
  
  Solution:
  
  Check Segmentation Objects: Verify that the segmentation objects being used in the marketing campaign or activity are correctly defined and available in the system. Ensure that they match the expected objects.
  Review Configuration: Go to the configuration settings for marketing segmentation and ensure that all necessary objects are properly configured. This includes checking the segmentation model and its components.
  Data Consistency Check: Run consistency checks on the segmentation data to identify any discrepancies or missing objects.
  Transport Validation: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included and correctly transported.
  Recreate Segmentation: If the segmentation object is corrupted or misconfigured, consider recreating it or restoring it from a backup if available.
  Consult Documentation: Refer to SAP documentation or notes related to segmentation and CRM for any specific guidance or known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in troubleshooting segmentation issues.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_UIU_MKTSEG007 error message.