How To Fix CRM_UIU_MKTSEG002 - There are several filters for the entry; the first one was selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTSEG - Message Class for UI related messages

• Message number: 002

• Message text: There are several filters for the entry; the first one was selected

What causes this issue?

Several filters match the string that you have entered. The first one
has been taken over.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To select another filter use the input help.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTSEG002 - There are several filters for the entry; the first one was selected ?

  The SAP error message CRM_UIU_MKTSEG002 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing segmentation or filtering data. This error indicates that there are multiple filters available for a particular entry, and the system has selected the first one.
  Cause:
  
  Multiple Filters: The error arises when the system detects that there are several filters applicable to the data entry you are trying to process. The system defaults to the first filter, which may not be the intended one.
  Configuration Issues: There may be a misconfiguration in the marketing segmentation settings or filters that are set up in the system.
  User Input: The user may not have specified the desired filter correctly, leading the system to default to the first available option.
  
  Solution:
  
  Review Filters: Check the available filters for the entry you are working with. Ensure that the correct filter is selected based on your requirements.
  Adjust Filter Settings: If you have access to the configuration settings, review the marketing segmentation filters to ensure they are set up correctly and that the intended filters are prioritized.
  User Training: If the issue is due to user input, consider providing training or documentation to help users understand how to select the appropriate filters.
  System Update: Ensure that your SAP system is up to date, as there may be patches or updates that address this issue.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling filters in the CRM module.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Technical Support: If the problem persists, consider reaching out to SAP support for assistance, especially if it is impacting business processes.
  
  By following these steps, you should be able to resolve the error and ensure that the correct filters are applied in your CRM processes.