How To Fix CRM_UIU_MKTSC009 - Select only one marketing project to copy and replace

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTSC - SC Message Class

• Message number: 009

• Message text: Select only one marketing project to copy and replace

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTSC009 - Select only one marketing project to copy and replace ?

  The SAP error message CRM_UIU_MKTSC009 typically occurs in the context of copying marketing projects within the SAP Customer Relationship Management (CRM) module. This error indicates that the system requires you to select only one marketing project to copy and replace, but it seems that multiple projects have been selected or none at all.
  Cause:
  
  Multiple Selections: The most common cause of this error is that the user has selected more than one marketing project for copying, which is not allowed.
  No Selection: Alternatively, if no marketing project is selected, the system will also trigger this error.
  User Interface Issue: Sometimes, the user interface may not clearly indicate the selection process, leading to confusion.
  
  Solution:
  
  Select a Single Project: Ensure that you only select one marketing project to copy. Deselect any additional projects that may have been inadvertently selected.
  Check for Filters: If you are using filters or search criteria, make sure they are set correctly to display the desired project.
  Refresh the Screen: If you suspect a UI glitch, try refreshing the screen or logging out and back into the system.
  Review Permissions: Ensure that you have the necessary permissions to copy marketing projects, as restrictions may lead to unexpected behavior.
  Consult Documentation: Refer to the SAP documentation or help files for specific instructions on copying marketing projects, as there may be additional steps or requirements.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, there may be updates or fixes provided by SAP.
  User Training: If this error is common among users, consider providing additional training on how to properly select and copy marketing projects within the CRM system.
  System Configuration: If the issue persists, it may be worth consulting with your SAP Basis or technical team to ensure that the system is configured correctly and that there are no underlying issues affecting the functionality.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to your SAP support team for further assistance.