How To Fix CRM_UIU_MKTGEN034 - Sales order template '&1' is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTGEN - Message class CRM Marketing UIU

• Message number: 034

• Message text: Sales order template '&1' is not unique

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTGEN034 - Sales order template '&1' is not unique ?

  The SAP error message CRM_UIU_MKTGEN034 indicates that there is an issue with the sales order template specified in the system. The message states that the sales order template is not unique, which means that there are multiple entries in the system that match the criteria for the specified template.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that there are multiple sales order templates with the same identifier or name in the system.
  Configuration Issues: There may be issues in the configuration settings that allow for duplicate templates to be created or recognized.
  Data Consistency: There could be inconsistencies in the data, such as incorrect entries or missing identifiers that lead to ambiguity in identifying the correct template.
  
  Solution:
  
  
  Check for Duplicates:
  
  Go to the transaction code where sales order templates are managed (e.g., CRM transaction codes like CRMD_ORDER or similar).
  Search for the sales order template using the identifier provided in the error message.
  Identify if there are multiple entries with the same identifier.
  
  
  
  Delete or Modify Duplicates:
  
  If duplicates are found, you can either delete the unnecessary entries or modify them to ensure that each template has a unique identifier.
  Ensure that the templates are correctly configured and that they serve distinct purposes.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to sales order templates in the CRM system.
  Ensure that the settings prevent the creation of duplicate templates.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any other potential issues in the database that may lead to this error.
  Use transaction codes like SE11 or SE16 to analyze the underlying database tables for inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on managing sales order templates in your version of SAP CRM.
  
  
  
  Contact Support:
  
  If the issue persists after checking for duplicates and reviewing configurations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing sales orders and templates in SAP CRM.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Permissions: Ensure that you have the necessary permissions to view and modify sales order templates in the system.
  
  By following these steps, you should be able to resolve the error message CRM_UIU_MKTGEN034 and ensure that your sales order templates are unique and correctly configured.