How To Fix CRM_UIU_ERP_ORDER005 - No output available; maintain output in Customizing first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_ERP_ORDER -

• Message number: 005

• Message text: No output available; maintain output in Customizing first

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_ERP_ORDER005 - No output available; maintain output in Customizing first ?

  The SAP error message CRM_UIU_ERP_ORDER005 indicates that there is no output available for the order in question, and it suggests that you need to maintain the output settings in the Customizing settings of your SAP system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to process or display an order that requires output (like print forms, emails, etc.) but has not been properly configured.
  Cause:
  
  Missing Output Type Configuration: The output type for the order may not be defined in the system. This means that the system does not know how to generate the output for the specific order type.
  Output Condition Records: There may be no condition records maintained for the output type, which means that the system cannot determine when to trigger the output.
  Incorrect Customizing Settings: The settings in the Customizing (transaction SPRO) may not be correctly configured for the output determination process.
  Order Type Not Supported: The specific order type you are working with may not have any output types assigned to it.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check Output Type Configuration:
  
  Go to transaction SPRO (SAP Reference IMG).
  Navigate to Customer Relationship Management > Order Management > Output Management > Define Output Types.
  Ensure that the relevant output type is defined for the order type you are working with.
  
  
  
  Maintain Condition Records:
  
  Still in the output management section, check if there are condition records for the output type.
  Use transaction NACE to maintain output types and condition records. Select the application area (e.g., "Sales" or "Order") and check if the necessary condition records exist.
  
  
  
  Check Output Determination Procedure:
  
  Ensure that the output determination procedure is correctly assigned to the order type.
  In SPRO, navigate to Output Determination and verify that the procedure is correctly set up.
  
  
  
  Test Output Generation:
  
  After making the necessary changes, try to generate the output again to see if the error persists.
  
  
  
  Review Documentation:
  
  If you are unsure about the configuration, refer to SAP documentation or consult with your SAP Basis or functional team for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO: Access to the SAP Customizing Implementation Guide.
  NACE: Maintain output types and condition records.
  
  
  Output Types: These are predefined formats for output (like print forms, emails, etc.) that can be configured based on business requirements.
  Order Types: Different types of orders (sales orders, service orders, etc.) may have different output requirements and configurations.
  
  By following these steps, you should be able to resolve the error and ensure that the output for your orders is correctly configured in the SAP system.