How To Fix CRM_UIU_DQAF023 - Data inconsistency, please contact your administrator


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UIU_DQAF - Message for DQA UI

  • Message number: 023

  • Message text: Data inconsistency, please contact your administrator

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UIU_DQAF023 - Data inconsistency, please contact your administrator ?

    The SAP error message CRM_UIU_DQAF023, which indicates "Data inconsistency, please contact your administrator," typically arises in the context of SAP Customer Relationship Management (CRM) systems. This error suggests that there is a data inconsistency issue within the CRM application, which can be caused by various factors. Here’s a breakdown of potential causes, solutions, and related information:

    Causes:

    1. Data Integrity Issues: There may be inconsistencies in the underlying database, such as missing or corrupted records.
    2. Custom Development: If there are custom enhancements or modifications in the CRM system, they might not be handling data correctly, leading to inconsistencies.
    3. System Upgrades or Migrations: If the system has recently been upgraded or migrated, data inconsistencies can occur due to changes in data structures or formats.
    4. Integration Issues: Problems with data integration from other systems (e.g., ERP, third-party applications) can lead to inconsistencies.
    5. User Input Errors: Incorrect data entry by users can also lead to inconsistencies in the database.

    Solutions:

    1. Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies. Look for missing or incorrect entries.
    2. Run Consistency Checks: SAP provides various tools and reports to check for data consistency. You can use transaction CRMD_ORDER to check for inconsistencies in business transactions.
    3. Review Custom Code: If there are custom developments, review the code to ensure it is correctly handling data and not causing inconsistencies.
    4. Consult Logs: Check the application logs (transaction SLG1) for any related error messages that might provide more context on the inconsistency.
    5. Data Repair: If specific records are found to be inconsistent, you may need to manually correct or delete them, depending on the situation.
    6. Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP support for assistance.

    Related Information:

    • Documentation: Review SAP documentation related to CRM data management and consistency checks.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address known issues related to this error message.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    Preventive Measures:

    • Regular Data Audits: Conduct regular audits of your CRM data to identify and rectify inconsistencies before they lead to errors.
    • Training: Ensure that users are trained on proper data entry procedures to minimize user input errors.
    • Monitoring Integrations: Regularly monitor and test integrations with other systems to ensure data consistency across platforms.

    By following these steps, you should be able to identify the root cause of the CRM_UIU_DQAF023 error and implement a solution to resolve the data inconsistency issue.

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