How To Fix CRM_UIU_DQAF001 - Due to an internal error no steps have been generated for task &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_DQAF - Message for DQA UI

• Message number: 001

• Message text: Due to an internal error no steps have been generated for task &1

What causes this issue?

Step generation failed due to an internal error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

This error might be caused by missing or invalid customizing. Please
check if at lest one step type is assigned to this task variant.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_DQAF001 - Due to an internal error no steps have been generated for task &1 ?

  The SAP error message CRM_UIU_DQAF001 indicates that there was an internal error preventing the generation of steps for a specific task in the CRM system. This error can occur in various scenarios, often related to the configuration or data integrity within the CRM system.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the underlying tables that the CRM application relies on to generate steps.
  Configuration Issues: Incorrect or incomplete configuration of the task or process in the CRM system can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to an internal error.
  System Bugs: There may be bugs or issues in the specific version of the SAP CRM system being used.
  Custom Code: If there are custom enhancements or modifications in the CRM system, they may interfere with the standard process.
  
  Solutions:
  
  Check Data Integrity: Review the data related to the task in question. Ensure that all required fields are populated and that there are no inconsistencies.
  Review Configuration: Verify the configuration settings for the task. Ensure that all necessary steps and processes are correctly defined.
  Authorization Check: Ensure that the user has the appropriate authorizations to execute the task. You can check this in the user roles and authorizations.
  Debugging: If you have access to the development environment, you can debug the process to identify where the internal error is occurring. This may require the assistance of a developer or SAP Basis team.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be known issues with solutions provided.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the task number and any relevant logs.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for any logs related to the error.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context.
  Documentation: Refer to the official SAP documentation for CRM to understand the expected behavior of the task and any prerequisites that may not have been met.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.