How To Fix CRM_UIU_CT_IB_GENIL110 - Forwarding of an alert failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_CT_IB_GENIL - Messages UIU Cross Topcs Inbox GenIl

• Message number: 110

• Message text: Forwarding of an alert failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT_IB_GENIL110 - Forwarding of an alert failed ?

  The SAP error message "CRM_UIU_CT_IB_GENIL110: Forwarding of an alert failed" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when there are issues related to the alert management functionality. This error can arise due to various reasons, including configuration issues, system performance problems, or data inconsistencies.
  Causes:
  
  Configuration Issues: Incorrect settings in the alert management configuration can lead to failures in forwarding alerts.
  System Performance: If the system is under heavy load or if there are performance issues, alerts may fail to be processed in a timely manner.
  Data Inconsistencies: Missing or inconsistent data related to the alert can cause the forwarding process to fail.
  Authorization Issues: The user or process attempting to forward the alert may not have the necessary authorizations.
  Technical Errors: Bugs or issues in the underlying code or system components can also lead to this error.
  
  Solutions:
  
  Check Configuration: Review the alert management configuration settings in the SAP CRM system. Ensure that all necessary parameters are correctly set.
  Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any performance issues or errors that may be affecting the system.
  Data Validation: Verify that the data related to the alerts is complete and consistent. Check for any missing or incorrect entries in the relevant tables.
  Authorization Check: Ensure that the user or process has the necessary authorizations to forward alerts. You can use transaction SU53 to analyze authorization issues.
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the failure.
  Update System: Ensure that your SAP system is up to date with the latest support packages and patches, as these may contain fixes for known issues.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), ST22 (Dump Analysis), and SM21 (System Log) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to alert management in CRM for best practices and configuration guidelines.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or open a support ticket with SAP for further assistance.