How To Fix CRM_UIU_CT_IB_GENIL009 - Work item successfully confirmed and completed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_CT_IB_GENIL - Messages UIU Cross Topcs Inbox GenIl

• Message number: 009

• Message text: Work item successfully confirmed and completed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT_IB_GENIL009 - Work item successfully confirmed and completed ?

  The SAP error message "CRM_UIU_CT_IB_GENIL009: Work item successfully confirmed and completed" typically indicates that a work item in the SAP CRM system has been processed successfully. However, it may also suggest that there is an issue with the subsequent steps or the expected outcome of the work item.
  Cause:
  
  Work Item Processing: The message indicates that the work item has been processed, but it may not have produced the expected results or may not have been handled correctly in the workflow.
  Workflow Configuration: There could be issues with the workflow configuration or the way the work item is set up in the system.
  Data Issues: There may be inconsistencies or missing data that prevent the next steps from being executed properly.
  User Authorization: The user may not have the necessary authorizations to perform the next steps after the work item is completed.
  
  Solution:
  
  Check Workflow Logs: Review the workflow logs to identify any errors or warnings that occurred during the processing of the work item. This can provide insights into what went wrong.
  Review Configuration: Ensure that the workflow and the related business processes are configured correctly. Check for any missing steps or incorrect settings.
  Data Validation: Validate the data associated with the work item to ensure that all required fields are filled and that there are no inconsistencies.
  User Authorizations: Verify that the user has the necessary authorizations to proceed with the next steps after the work item is completed.
  Reprocess the Work Item: If applicable, try to reprocess the work item or restart the workflow to see if the issue persists.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide context for the issue.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis or technical support team for further investigation.